We ship all orders within 24 hours and delivery takes only 3-5 business days.

Baluster Store

An online vendor of high quality iron stair parts.

Returns & Exchanges

We do not accept returns or exchanges unless the item you purchased is defective

  • If you receive a defective item, please contact us at info@balusterstore.com with details of the product and the defect. 


Exchanges In Case Of Shipping Damage

  •  If an item comes damaged as a result of shipping, we will be happy to exchange it for you 
  •  Please contact us within 3 business days of delivery to initiate a claim 

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