Returns & Exchanges
We do not accept returns or exchanges unless the item you purchased is defective
- If you receive a defective item, please contact us at info@balusterstore.com with details of the product and the defect.
Exchanges In Case Of Shipping Damage
- If an item comes damaged as a result of shipping, we will be happy to exchange it for you
- Please contact us within 3 business days of delivery to initiate a claim
